Frequently Asked Questions

We have had to make numerous changes to our order fulfillment processing to keep our staff safe and to meet CDC guidelines for COVID-19. We greatly appreciate your patience and understanding during this global pandemic. It is possible that shipping delays may occur on outbound orders as a result of COVID-19 and especially during the Holiday season. Shipping services such ass UPS, FedEx and the USPS are overwhelmed with the volume of packages moving through their networks and as a result, your package may be delayed. Unfortunately, we have no control over your shipment once it leaves our facility.