Can you ship my order to multiple locations
Unfortunately, we cannot split up an order and ship to multiple locations. If you wish to send items to multiple locations, please place a separate order for each shipping address.Cancellations, Returns, Refunds and Exchange Policy
Cancellations will be accepted if the order has not yet shipped. To cancel your order please submit a support ticket. Once the cancellation has been submitted a refund will be issued. Please allow 5 to 10 business days for your refund to show up in your account.
Returns and exchanges will only be provided for defective merchandise, otherwise, all sales are final!
Do you offer posters in different sizes?
No, at this time we only offer 12 X 18 posters.Do you ship to an APO/FPO address
We are able to ship most of our products to U.S. Military APO/FPO addresses. When completing your Shipping Address during checkout, please make note of the following.
Please note: orders shipped to an APO/FPO address take longer to be delivered. Please allow 2-4 weeks for your package to arrive.
How do I track my order?
We print out a shipping label when we prepare your package for shipment. Once your package hits the mail stream you will receive an automated e-mail with your tracking information.
We generally have all orders ready to ship within 2 to 5 days (not including shipping times, weekends or holidays), so you can expect a tracking number within that time. If you do not receive a tracking number via email, please be sure to contact us.
Please note that some email providers will force these emails into your spam / junk folders, so be sure to check there before contacting us.
How do you ship?
In most cases, you can choose between - USPS, UPS and DHL International. Please note, UPS will not deliver to P.O. boxes.How long will it take to get my order?
Processing times may vary but are usually 2 to 5 days.
Once your package is shipped the estimated transit times are the following:
United States* 2 to 7 business daysCanada 10 to 15 business days/p>
International 10 to 30 business days
The above transit times are estimated averages based on information provided by UPS,USPS and DHL. Keep in mind there can be a number of things that could affect your delivery time.
Due to high volume the shipping carriers are not guaranteing shipping estimates.
It is possible that shipping delays may occur on outbound orders as a result of COVID-19 and shipping services have been overwhelmed with the sheer volume of packages moving through their networks.
* Shipping to Alaska, Hawaii, Puerto Rico, and unincorporated territories of the United States can take an additional 7 – 12 business days.
I am missing items in my order.
The main reason you would be missing items is that they are on backorder. Typically if a particular item is on backorder there will be a note on the packing slip stating that along with the estimate time of delivery.
To keep you from waiting for your whole order we opt to send all items that are in stock and ship the backorders items as they come in.
HELP, I entered the wrong shipping address.
We will try to accommodate a change of address if we get your message before your order ships, but we cannot guarantee it.
We Are Not Responsible For: Orders shipped to an old or incorrect address that comes through with an order.If your order has already shipped then you will have to call, UPS, USPS or DHLto try and reroute your package. Charges will incur due to rerouting or reshipping of packages due to wrong or incorrect address entered.
Please note, we have absolutely NO control over your package once it leaves our facility. For any issues with delivery, you will need have to contact UPS, USPS or DHL.