How do I file an insurance claim?

Shipping insurance offers peace of mind so you know you’re fully covered in the unlikely event of an item being lost or damaged on its way to a customer.

Shipping insurance is automatically included with every order, take a look below to see how to file a claim with USPS, UPS, DHL and Shipsurance.

Please note, we have absolutely NO control over your package once it leaves our facility. You must contact the carrier to resolve any issues.

Please note the declared value cannot exceed the price of the item.

FILING A CLAIM WITH USPS Click Here to file a USPS Domestic insurance claim. Click Here to file a USPS International insurance claim.

FILING A CLAIM WITH UPS UPS includes up to $100 liability coverage from UPS directly. Click Here to file a UPS insurance claim.

FILING A CLAIM WITH DHL DHL includes up to $100 liability coverage from DHL directly. Click Here to learn how to file a DHL insurance claim.

If you have any questions about who you should contact to file a claim please email us at support@fangear.vip and we ae more than welcome to guide you in the right direction.